Privacy Policy
Effective August 20, 2026. How we collect, use, and protect the information you share with us.
In Plain Terms
We collect what you give us through our forms, tools, and calls — nothing more. We don't sell your information, and if you give us your phone number, we won't hand it to anyone else for their own marketing. A short summary can't replace the full policy below, but that's the plain version.
Last updated: August 20, 2026
Who We Are
This policy explains how Two Oaks Advisors, a sole proprietorship of Lloyd Silver ("Two Oaks," "we," "us," or "our") collects, uses, discloses, and protects information in connection with twooaksadvisors.com (the "Site") and the services we offer through it.
We are based in California and serve business owners and buyers across the United States. We do not knowingly market to, solicit, or serve individuals located outside the United States, so this policy does not address non-U.S. privacy frameworks such as the GDPR.
Information We Collect
We collect information you provide directly to us, and a limited amount of information collected automatically when you use the Site.
Information you provide
- Contact information — name, email address, and phone number, when you submit a form, register interest, or schedule a call.
- Business and transaction information — details about your business or acquisition interests that you share through our intake, registration, or advisory forms.
- Uploaded documents — financial statements, confidential information memoranda (CIMs), and other transaction documents you upload through our secure document intake (for example, in connection with The Deal Verdict). This is the most sensitive category of information we handle.
- Assessment responses — your answers to our Exit Readiness Assessment, Multiple Movers assessment, or similar self-assessment tools.
- Communications — messages you send us by form, email, phone, text message, or through our AI chat concierge, including the content of those conversations.
- Payment information — when you purchase a paid service, our payment processor, Stripe, collects your payment details directly. We do not receive or store your full card number.
How We Use Information
- To provide the services you request — responding to inquiries, scheduling calls, processing registrations, and delivering paid engagements.
- To evaluate and respond to information you submit through our assessment tools and forms.
- To operate our AI chat concierge, which uses your questions and our own knowledge base to provide general information (never as a substitute for advice from Lloyd directly).
- To process payments for paid services through Stripe.
- To send you requested communications, and — only with your separate, opt-in consent — marketing communications by email or text message.
- To maintain, secure, and improve the Site.
- To comply with legal obligations and enforce our agreements.
Third Parties We Work With
We do not sell your personal information. We share information with the following service providers solely to operate our business and deliver our services — each is bound to use it only on our behalf:
- GoHighLevel (GHL) — our client relationship management platform, used to store contact records and send email and text message communications.
- Supabase — our database and secure file storage provider, including storage for uploaded transaction documents.
- OpenAI — powers our AI chat concierge.
- Sanity — our content management system, used to publish site content (not expected to hold visitor personal information).
- Vercel — our hosting provider.
- Motion (usemotion.com) — an embedded scheduling calendar used on our booking page. It operates under its own privacy policy.
- Stripe — processes payments for paid services.
- Google (Gmail) — delivers certain transactional emails on our behalf.
We may also disclose information if required by law, to protect our rights, or in connection with a merger, sale, or transfer of our business.
Text Messaging (SMS) Program
If you provide your phone number, you may separately opt in to receive text messages from us. Text message consent is always a distinct, unchecked-by-default choice — separate from any email consent, and never a condition of submitting a form or receiving service.
- Message frequency may vary. Message and data rates may apply.
- Reply STOP at any time to opt out of text messages, or reply HELP for assistance.
- Your mobile number and SMS consent will not be sold, rented, or shared with third parties or affiliates for their own marketing or promotional purposes.
- Text messaging is not a secure channel. Please do not send confidential financial information, account credentials, or documents by text — use our secure document intake or a confidential call instead.
Data Retention
We retain personal information for as long as necessary to provide our services, maintain accurate business records, and comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer needed for these purposes, we take reasonable steps to delete or de-identify it.
Your California Privacy Rights
The California Consumer Privacy Act (CCPA) applies in full only to businesses that meet certain size thresholds, and we do not currently meet them. We extend the rights below to every visitor anyway, because we think you should have them regardless of our size.
- Right to know what personal information we have collected about you and how it has been used and disclosed.
- Right to request deletion of your personal information, subject to certain legal exceptions.
- Right to correct inaccurate personal information we hold about you.
- Right to opt out of the sale or sharing of personal information — though as noted above, we don't sell or share it in the first place.
- Right to limit the use of sensitive personal information.
- Right to non-discrimination — we will not deny you services, charge you a different price, or provide a lower level of service because you exercised any of these rights.
To exercise any of these rights, contact us at support@twooaksadvisors.com. Under California Civil Code Section 1798.83 ("Shine the Light"), California residents may also request information about disclosures of personal information to third parties for their direct marketing purposes — we do not make such disclosures.
How We Protect Your Information
We use reasonable administrative, technical, and physical safeguards designed to protect your information, including encrypted transmission and access-controlled storage for uploaded transaction documents. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our Site and services are not directed to, and are not intended for use by, anyone under the age of 18. We do not knowingly collect personal information from anyone under 18. If we learn that we have inadvertently collected information from someone under 18, we will delete it promptly.
Changes to This Policy
We may update this policy from time to time. The "Effective" date at the top reflects the most recent version. We will post material changes on this page; your continued use of the Site after a change takes effect constitutes acceptance of the updated policy.
Contact Us
If you have questions about this policy or want to exercise any of the rights described above, contact us at:
- Two Oaks Advisors, a sole proprietorship of Lloyd Silver
- 6150 Center St. #554, Clayton, CA 94517
- support@twooaksadvisors.com
- (925) 378-4955